SureStay Plus Hotel by Best Western Durham Medical Center

I like that you are renovating and closing in the rooms instead of them being on the outside. The mattress and pillows were excellent and pleasant to sleep on.

The hotel was a little confusing upon arrival but that got worked out quite well. The staff was extremely helpful and pleasant. The facilities seemed to be being worked on but that was not a distraction

Sam was really helpful. He made sure when the elevator messed up that I was able to get a room downstairs. I am not able to climb stairs. He has a great personality.

I called ahead to ask for a room change and they were able to accommodate my price and request. Everything was already in place during the time of check in.

The pricing and the location are ideal